Requesting Support

All Speechace API plans include Developer support. You can raise a support issue in the Speechace Customer Support Portal:

https://speechace.atlassian.net/servicedesk/customer/portal/1/user/login?

The request form requires the following information:

• Your email

• Your Subscription Id

• A description of your issue

• The Severity of the issue you are facing

In addition you may include request_id value(s) to reference specific API requests made where you faced this issue. This will enable our support team to look up your requests in logs and speed up identifying the issue.